Shipping & Returns
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at shop.sophiclo@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured in Los Angeles, USA. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Materials & Care
Care Instructions
What is the T-shirt made from?
The piece is made from 100% American Supima Cotton. Material Compositions can be found on the wash tag of the product.
How do you wash the T-shirt?
We recommend cold washing the item for the best results long term. Wash the item inside out and only use a biological detergent in small quantities. Where possible we advise hand washing for optimum results. Refer to the care label inside the item for further instructions.
Can you tumble-dry the T-shirt?
We do not recommend tumble-drying the item.